Holiday Returns Policy
Our standard policy is to accept most returns within 30 days from the date
of delivery. However, we understand that many customers like to order holiday
gifts early, so we have extended our returns period for the holidays (except
for jewelry items, which must be returned within 30 days).
Items sold by DSLRCamera.com and shipped between November 1, 2011 and December
31, 2011 may be returned until January 31, 2012 for a full refund, subject to
our other returns restrictions listed below.
You may return most new, unopened items sold by us and shipped by Amazon.com
within 30 days of delivery for a full refund. We'll also pay the return
shipping costs if the return is a result of our error (you received an incorrect
or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package
to the return shipper, however, in many cases you will receive a refund more
quickly. This time period includes the transit time for us to receive your return
from the shipper (5 to 10 business days), the time it takes us to process your
return once we receive it (3 to 5 business days), and the time it takes your
bank to process our refund request (5 to 10 business days). We'll notify
you via e-mail of your refund once we've received and processed the returned
Items that are opened or returned more than 30 days after delivery will receive
a partial refund. See our Refunds
page for more details.
Read our full General
Returns Policy for information on exchanges, and for further details and
policy exceptions. To find the returns policy on specific items (such as toys,
jewelry, or electronics), or for items purchased from third-party Amazon.com
Merchants, Marketplace sellers, or Auctions, visit our Product
Specific Policies page.
If you need to return an item, our online Returns
Center will guide you through the returns process and provide you with a
printable return shipping label.
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