Basic Skills for the New Mediator, Second Edition

I also purchased the companion volume, Basic Skills for the New Arbitrator, so I could gain an understanding of arbitration and broaden my knowledge of the increasingly popular field of alternative dispute resolution. I found that book equally easy to understand and very valuable.


A MUST READ for anyone involved in any of the ADR processes.   July 27, 1999
19 out of 19 found this review helpful

Both of Allan Goodman's books, BASIC SKILLS FOR THE NEW MEDIATOR and BASIC SKILLS FOR THE NEW ARBITRATOR, deserve to be read and re-read by every ADR professional and every advisor to parties in dispute before he or she enters the session. As a practicing mediator, arbitrator and ADR trainer, I know I do, and it gives me the presence to relax and "enjoy" the session, because I know I will be giving the best process skills of ADR to the parties and their representatives.

Concise, readily assimilated answers to some of the most perplexing problems faced by ADR neutrals are presented at each stage of the mediation and arbitration process. I would further recommend the appropriate book be given to the disputing parties to assist them in knowledgeable decision-making and a successful resolution.


A Mediator's Desk Reference   May 25, 1999
19 out of 20 found this review helpful

Mediation is rapidly becoming the most popular process in the expanding alternative dispute resolution arsenel. Clearly the speed, economy and non-binding aspects are appealing in an otherwise formal andadversarial environment. But less formal does not imply free form. The parties must remain confident that the mediator is knowledgeable of the issues and in control of the process. Allan H. Goodman's new book on the Basic Skills for the New Mediator can best be described as the essential book on mediation. Most books on this subject tend to deal with the art form called negotiation and all the various strategies to be considered by the facilitator in this process. Allan Goodman has provided here insightful and sometimes anecdotal suggestions as to how a new mediator should approach this whole process. In essence, he has left to each mediator his or her own persuasive talents as to how best to resolve the dispute while more importantly giving to the mediator the tools whereby the parties have confidence in the process and respect for the mediator. The question and answer format used here is unique as it anticipates the chronology likely to be experienced by the mediator while dispensing advice appropriate to the issue. While the veteran mediator would be well advised to use this book as a desk top reference, the new mediator will find this book essential.


Basic Skills for Advocates, Not Just Mediators   June 30, 1999
11 out of 12 found this review helpful

Thirty years ago I began the practice of law by serving as a Law Clerk to a federal judge. In retrospect, after three decades as a civil litigator, the most important lesson that I learned back then was to think like a Judge when acting as an Advocate...to get inside the Judge's head, gameplan a winning scenario, and present my case accordingly.

Allan Goodman's seminal work ostensibly is a handbook for novice Mediators, providing checklists, advice and guidance for the newly minted specialist in Alternative Disputes Resolution. As a practical matter, it is an indispensible tool for any advocate - lawyer or lay - in planning a successful Mediation and avoiding an expensive, lengthy courtroom battle. Judge Goodman provides the requisite virtual roadmap through any Mediator's head.


Great resource   May 2, 2002
10 out of 10 found this review helpful

I am a construction lawyer in the Washington, D.C. area and found Judge Goodman's book to be just the thing in giving me a primer on mediation approaches. It is organized extremely well, is easy to read, and gave me lots of help as I prepared for my first mediation. The format of questions and answers is perfect for this subject. The only thing I would like to see is a second volume for advanced mediation, since Judge Goodman has much to offer.